Future of work | Unilever

Upskilling our workforce with future-fit capabilities

We have cultivated a culture centred on continuous learning and the development of future-fit capabilities among our workforce. We have learning and development opportunities for all our people including our shopfloor employees.

In 2023, we dedicated over 1,00,000+ hours of learning, covering over 8,500 employees with 100% advocacy. We focused on leadership and cross-functional learning interventions across our Marketing, Sales and Supply Chain teams.

Our flagship learning program, Leading The Unilever Way (LTUW) saw over 400 leaders participate with a total of 18,000+ hours invested. The program has an array of well-curated learning sessions with leadership and functional capability workshops.

At the shopfloor, we have taken on an ambitious agenda to transform the skill mix 30:70 (skilled:unskilled) to 70:30 (skilled:unskilled) over a five-year period. We intend to ensure that our blue-collar employees are engaged more meaningfully at work while automating more repetitive jobs.

As channels transform, our focus is to upskill our frontline salesforce for an Omnichannel future – one where they don’t just understand the General Trade channel well, but they are equally equipped to understand Modern Trade and e-Commerce.

In 2023, 100% of the Field Force invested 15,000 learning hours to undergo certifications on two future-fit skills: data-driven decision-making and channels.